Leveraging Innovation and Technology to Care for People Who Use Drugs: Strategies from the Field

Telehealth and technology-assisted services for people who use drugs and people with substance use disorders are here to stay. During the COVID-19 pandemic, many organizations that care for people who use drugs transitioned to telehealth and technology-assisted services, and this increased use of technology is expected to continue. While these innovations benefit both participants and providers, implementing virtual services presents unique challenges distinct from in-person care and can exacerbate existing social and health inequities.

To support providers, the National Council for Mental Wellbeing, in partnership with the Centers for Disease Control and Prevention (CDC), released Supporting Telehealth and Technology-assisted Services for People Who Use Drugs: A Resource Guide.

Join us for a webinar on January 25, 1-2:30 p.m. ET to discuss this new resource and outline practices your organization can use to overcome challenges related to implementing telehealth and technology-assisted supports. Three experts in the field will share how they have leveraged technology and virtual services to provide care and services to people who use drugs through mail-based harm reduction supply delivery; establishing Never Use Alone, a safer use hotline; and by providing telehealth-based treatment to people with opioid use disorder.

Attending this session will help you:

  • Understand key considerations to implement telehealth and technology-assisted services to deliver care to people who use drugs.
  • Identify resources and practices to help overcome challenges related to providing virtual care and supports.
  • Discuss three real-world strategies that leverage technology to deliver care and services to people who use drugs.


  • Mike Brown, Founder, Never Use Alone
  • Shaun August, California State Director, NEXT Harm Reduction
  • Shoshana Aronowitz, Clinician, Ophelia

Additional Resources: