CCBHC Living Experience Advisory Council

September 27, 2023

This document presents recommendations for the field informed by the National Council’s CCBHC Living Experience Advisory Council. Through a vetted recommendation and application process, the National Council identified 10 individuals with lived and living experience working in peer support or peer support supervisory roles in Certified Community Behavioral Health Clinics (CCBHCs) across the country who were convened monthly to discuss and share best and promising practices to centering lived and living experience and recovery in practice, operations and governance.

The recommendation summary addresses the following questions:

  • What does the ideal client and family experience of care look like at a CCBHC?
  • ­How have or how could CCBHCs successfully incorporate the voices of individuals with lived and living experience and their family members?
  • ­What are common barriers or pitfalls individuals and families experience in engagement efforts?
  • ­How can CCBHCs best leverage peer support specialists to improve the experience of individuals being served and their families?