Middle Management Academy

August 1, 2021

Whether you are a looking to invest in your career development or an organization looking to train your middle management staff, the National Council’s 30-hour virtual or in-person Middle Management Academy has over two decades of experience providing industry-specific leadership trainings to build strong healthcare leaders and even stronger organizations.

Recommended for:

Early Career Middle Managers

Behavioral health care organizations need a deep “bench strength” of leadership capacity to address the complexities inherent to treating populations with mental health and substance use challenges. Nowhere are these leadership skills more important than in your early middle managers of department supervisors, team leaders and project managers.

Executives commonly agree that leadership development of their new or recently promoted managers is essential to future success. And yet, almost 60% of frontline managers never receive any training for their first leadership role. With first-level managers comprising almost 40% of the leadership population, the need to prepare these managers to effectively lead others is critical.

The challenge? Organizations have traditionally been forced to compromise between quality, cost and flexibility when considering leadership-development solutions. Until now. Celebrating more than 20 years of impact, the National Council’s Middle Management Academy (MMA) is the only program of its kind to develop future health care leaders into strong links in the management chain. Participants learn the skills needed to successfully engage staff, improve performance and fulfill their role as influential frontline leaders.

In-person trainings or on-demand webinars.Webinar: 20 hours live with 10 hours of pre-work videos.
In-person: 3.5, 7-hour days.
8-60$895-1,125 per person with discounted group rates available.Certificate of completion.


“I appreciated the actionability of items and learning objectives. We were able to get tangible acts to mobilize and start to shift our teams.”

“I have been in the mental health field for 30 years, and this is the best training I’ve ever attended. I wish we could keep meeting every Tuesday!”

“I learned so much that will help me continue to grow as a program director.”

Upcoming Middle Management Academy Trainings

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Middle Management Academy FAQs

What can I expect to learn at the training/workshop?
  • Participants will leave the training being better able to:
    • Understand mental health leadership and management styles, including tools to better identify the strengths of self and others.
    • Learn and practice enhanced management skills related to behavioral health care staff engagement, change management, and performance excellence.
    • Demonstrate best-practice strategies for setting clear expectations, accountability, healthy conflict, performance coaching, effective teamwork and trust.
    • Understand research-based strategies that contribute to supervisor and management success of behavioral health care organizations.
What size groups can your training accommodate?
  • We can accommodate group sizes of up to 60 participants.
Do you offer group rates?
  • Yes! Group rates are available. Contact us to learn more.
How can I register multiple people at the same time?
  • Please register each person individually to ensure that each participant can receive their unique login link.
  • *Please note that if the individual login link is shared with anyone else, the original registrant will not be able to access the training.
Can I bring the training in-house tailored to just our managers?
  • Yes! We are committed to closely collaborating with you and your organization to customize our program of training. Our goal is to fully align with your unique needs and objectives to ensure the highest level of satisfaction and success.
My organization doesn’t have PayPal and/or I don’t have access to a credit card, are there other payment options?
  • No, unfortunately not at this time. We do not send invoices for payment or accept checks.
What is your training cancellation policy?
  • For national trainings, registrants have the option to cancel their registration up until the training occurs. A link to cancel your registration is found in your automated confirmation email sent upon registration.
  • For group training cancellations, please email your point of contact.
Do you offer Certificates of Completion?
  • Yes! We offer Certificates of Completion to all workshop participants that have successfully completed the training upon request.
Do you offer Continuing Education Credits (e.g., CEU’s, CE’s)?
  • While we do not offer continuing education or professional development credits (CEUs, CEs, etc.) directly, we are happy to provide you with the necessary documentation for you to submit to your relevant accrediting body to obtain credits (i.e., Certificates of completion, training agenda, trainer bio/credentials, etc.).
What are the technical requirements for your Live Virtual Trainings?
  • To participate in our Live Virtual Trainings, attendees must have access to a computer or laptop equipped with video and audio functions, with the ability to connect to the Zoom platform.
Who is the National Council for Mental Wellbeing?
  • Founded in 1969, the National Council for Mental Wellbeing is a 501(c)(3) nonprofit association that works on behalf of over 3,300 mental health and substance use service providers across America to create a stronger, better-funded, more integrated approach to mental health and substance use care. We believe that healthy minds create strong communities.

Additional questions? Contact us.

Request Consultation

We are happy to tailor each of our trainings and consulting opportunities to your organization.